The operating system for modern piano service businesses.
Schedule jobs, dispatch technicians, invoice customers, and keep every piano's history in one place. Built for the weird, specific workflows generic CRMs never understand.
Tuning — Yamaha U1
Priya Anand
Move Pickup — Steinway M
Whitfield Estate
Shop Repair — Mason & Hamlin
Bay 2
Alex is on the way
ETA 9:05 · Priya Anand
Invoice paid
$189.00 · Steinway M
One platform for the whole piano industry
Drag a job onto the schedule.
Watch the tech's app update.
This is a real, working preview — not a screenshot. Grab an unscheduled job, drop it on any technician and time slot, and their mobile field app updates instantly on the right.
Demo uses sample data. The office schedules · the technician's phone follows along.
Built for what piano businesses actually do.
Generic CRMs treat a piano like a line item. Vivace treats it like an instrument with a serial number, a location, and decades of service history. Every workflow is shaped around the real trade.
Tuning & Service
Recurring tunings, pitch raises, and service visits with the full history of every instrument at hand.
Repairs & Regulation
Track action work, voicing, and parts on the job — from a quick fix to a full regulation.
Piano Moving
Schedule pickups and deliveries with crew, access notes, and the gear each move needs.
Storage
Know what's in the warehouse, whose it is, and what's coming and going — no spreadsheet required.
Restoration
Run multi-week shop projects with stages, photos, and customer updates in one thread.
Rentals & Sales
Manage inventory, rental delivery, and the tuning that comes with every placement.
Recurring service, on autopilot
Vivace knows which pianos are due, reminds the right customers, and keeps your calendar full without the manual follow-up.
From solo tuners to full-service piano shops.
Start lightweight as a one-person operation and grow into full shop dispatch — without ever switching tools or re-entering your data.
Vivace Solo
For solo tuners & one- or two-person teams
A mobile-first home base for your whole day. Open the app, see your route, do the work, get paid.
- Mobile-first schedule
- Jobs, customers & piano records
- Field workflow built for your phone
- Estimates & invoices
- Card & online payments
- Recurring tuning reminders
No built-in SMS/voice — kept simple and lightweight on purpose.
Start soloVivace Ensemble
For full piano shops — office + technician teams
The full operations platform. Dispatch the team, run the shop floor, and keep customers in the loop.
- Dispatch grid for the whole team
- Technician field app
- Estimates, invoices & payments
- Customer & piano records
- Shop projects & restoration
- Storage management
- Communications inbox
- Review management (coming soon)
Everything in Solo, plus team workflows and customer communications.
Book an Ensemble demoEvery customer. Every piano. Every job.
One connected workflow, from the first phone call to the final payment — and every tuning in between.
Scheduling & Dispatch
Drag-and-drop the whole team's day. See routes, gaps, and overbookings at a glance.
Technician Field App
Your techs get their route, customer details, and piano history on their phone — and update jobs from the field.
Customers & Pianos
Every instrument has a record: make, model, serial, location, and full service history.
Estimates & Invoices
Send a clean estimate, get it approved, and convert it to a job and invoice in a tap.
Payments
Take card and online payments. Get paid on-site or after the visit, automatically reconciled.
Shop Projects
Run restorations and rebuilds as staged projects with photos and customer updates.
Storage
Track what's in the warehouse, who owns it, and what's moving in or out.
Communications
A shared inbox for calls, texts, and email so nothing slips through the cracks.
Estimate, approve, invoice, paid.
Send a clean estimate, let the customer approve it, and turn it into a job and invoice without re-typing a thing. Payment closes the loop — and the piano's record updates automatically.
- 1Created
- 2Sent
- 3Approved
- 4Invoiced
- 5Paid
Estimate #1042
Lindgren Studio
Click through the flow — it's interactive.
From scattered to one connected workflow.
Most piano businesses run on a patchwork of tools that were never built for the trade. Vivace replaces all of it.
- Schedule trapped in a spreadsheet
- Piano notes on paper in the van
- Missed calls = missed jobs
- Customer texts scattered everywhere
- One shared schedule the whole team trusts
- Every piano's history a tap away in the field
- Estimates, invoices & payments in one flow
- Customer history and messages in one thread
Bring your whole piano business into one place.
Join the early access list and be first to run your tuning, repair, moving, and shop work on Vivace.